Hey, it's Alex. This is where I put things.

Dad, cyclist, amateur cook, Yankees & Liberty fan, gardener, cat person, D&D player. Working in client success for arts & events venues with Encore Pro. Writing things down when I can.

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thoughtMay 7, 2026

The problem with documentation at most companies isn't that nobody wants to write it — it's that there's no obvious front door. People don't know where to look, so they ask instead. The ask becomes the documentation.

stravaMay 7, 2026

Morning run — felt better than the data suggests.

distance5.2 mi
pace9'14"
elevation218 ft
bookMay 3, 2026

Started this one on a rec from a colleague. Hasn't put me down yet.

The Covenant of
The Covenant of Water
Abraham Verghese
62% — currently reading
linkApr 29, 2026

Good framing on the difference between CRM and actual relationship management. Worth sending to anyone who thinks a tool solves the problem.

The CRM isn't the strategy
hbr.org